symantec endpoint protection uninstall command

Uninstalling Symantec Endpoint Protection Using Remote Deployment Solutions: A Guide to Overcoming Challenges

Symantec Endpoint Protection (SEP) is a popular security software designed to protect computers from various threats. However, uninstalling it can be challenging when using remote deployment solutions like Casper and JAMF. In this article, we will explore the common issues that arise during SEP uninstallation and provide guidance on how to overcome them.

The main issue with uninstalling SEP remotely is that the removal tool requires no arguments, whereas remote deployment solutions automatically populate shell script arguments ($1, $2, etc) with other data. This assumption by the Symantec tool causes it to throw an error when encountering these arguments.

To work around this challenge, a dummy script can be configured in the remote deployment solution before calling the removal tool. The dummy script should simply call the removal tool without any extra arguments. This approach allows the SEP uninstallation process to proceed smoothly without encountering errors.

Symantec provides support for running the SymantecRemovalTool and RemoveSymantecMacFiles locally, but it is the customer's responsibility to integrate these tools with remote deployment solutions like Apple Remote Desktop or JAMF. It is essential to understand that these tools require no arguments to function correctly.

For those struggling to create a policy for SEP uninstallation in JAMF, there are several resources available online that provide sample scripts and configurations. By studying these examples and modifying them according to your specific needs, you can develop an effective script for removing SEP using JAMF.

One common error encountered during the SEP uninstallation process is a script exit code:4. This issue can be resolved by reviewing the policy configuration and ensuring that it is set up correctly. Additionally, downloading and installing the SymantecRemovalTool modification zip provided on the official support page may help resolve any compatibility issues.

In conclusion, uninstalling Symantec Endpoint Protection using remote deployment solutions like JAMF and Casper can be a challenging task due to the assumptions made by the Symantec tool. However, by configuring a dummy script before calling the removal tool, customers can overcome these challenges and successfully remove SEP from their devices. If you are experiencing difficulties with creating a policy for SEP uninstallation in JAMF, there are numerous online resources available that provide guidance and support to help you achieve your goals.

Symantec endpoint protection uninstall command